Opened in 2003, the luxury hotel comprises 284 rooms, of which 19 are suites. The modern hotel comprises an air-conditioned lobby with a 24-hour reception desk and lift access. Culinary options include a snug bar and a restaurant with views of the Alster. Business guests may make use of the business centre with modern conference facilities. Guests may make use of the laundry and room services. There are car parking and garage facilities for those arriving by car.