The hotel has extensive banqueting, meeting, exhibition and office facilities as well as rentable office space for short or long term. there is also a fully equipped business centre. the hotel has a health centre, drug and general store, laundry and valet, travel and transportation, a florist, beauty therapist, parking, medical service and concierge service. (cb 19/05/06).

the hotel has been recently opened and is a magnificent 16 storey building with a commanding view of the city and the north and south sea channels.

the 451 guest rooms are small but well appointed, with in-room facilities that are practical for the traveller. the suites have and adjoining living and dining room. amenities include air conditioning with ceiling fans, private bathrooms, tea/coffee making facilities, colour television, international direct dial telephone, radio, and asian business network service. the superior rooms have internet access with in-room safes and minibars.

the hotel has an interesting blend or restaurant and entertainment outlets including a cafe, seafood restaurant, japanese restaurant, sports bar and lounge.

lobby is large and spacious.

the hotel is located in the city of georgetown, penang. it is 20 kilometres from the international airport and has a city location that is convenient and easily accessible to all commercial and govenment offices. the key historical sites are also nearby and the location is ideal for shopping and offers a wide variety of entertainment venues.