A boutique style hotel with true european charm. award-winning staff, with over 70% of concierge and front desk staff having earned the best of victoria award. the hotel is a white boutique style stucco building with green trim. hanging baskets adorn a glass entrance and flower boxes mark all exterior windows. building is hollow in the middle where a mediterranean-style courtyard is situated. spacious rooms that are well renovated and up kept annually. the hotel is offering three on-site dining facilities. smaller lobby with marble flooring and warm design. front of lobby is encased with glass and feature large exotic plants. reception desk is located up three small stairs at the back of the lobby. the hotel is located downtown, just two blocks from the inner harbour, major attractions, shops, world class dining and entertainment. it is also located in the central business district with major government offices, the victoria conference centre and the parliament building within easy walking distance.